Groups

Would you like to gather for a nature getaway by Balnea? We offer a few packages that can accommodate groups of 10 to 20 people for the thermal experience, massage therapy, meeting format, or at the hotel. Get in touch to learn more!

Imagine your Balnea experience could include

• Massages and beauty treatments
• Access to the thermal experience
• Hiking in our forest trails
• Meals in a private dining room
• Hotel stay

Please note that it is not possible for a group to book only the thermal experience. All our group packages include treatments (massage therapy or beauty services) and/or a meeting format or a dining experience at the Lumami restaurant.

For more information about our group packages (10 to 20 people)

• Fill out the online group booking request form or contact us at 450-534-0604 or at groupes@balnea.ca.

Group bookings are available:

• Tuesday to Thursday from May to September
• Monday to Friday from October to April

All group bookings must be made at least 14 days prior to your visit date

• A first non-refundable deposit of 50% of the total amount is required at the time of booking to secure the group stay.
• The final payment (remaining 50%) is made upon your visit at BALNEA.

Spa ambiance policy

The spa ambiance policy requires maintaining silence throughout the facilities, as well as speaking in a low voice in designated areas where permitted. Groups will be asked to comply with these guidelines for the comfort and relaxation of other guests on site.

Cancellation / modification policy

The initial 50% deposit of the total amount is non-refundable. Any group booking may be cancelled with a minimum notice of 72 business hours (excluding Saturdays, Sundays, and statutory holidays) prior to the group visit date. The person who made the reservation will then be responsible for paying the remaining balance, i.e., 50% of the total amount.

Within less than 72 hours, any spa treatment reservation that is cancelled will be charged in full.

Any guest who does not show up for their treatment appointment on the day of service, or who misses their appointment, will also be charged in full.